Present a case study of a well-known organization, which effectively managed organizational culture change in the context of integrative leadership, i.e. the leadership style motivated by the integration of conceptually-different set of values. You are expected to present the case, critically discuss the different aspects of it, provide your own opinion as to what went well and what did not and refer to the complexities and challenges encountered by the organization in question. You are expected to present the case, critically discuss the different aspects of it, provide your own opinion as to what went well and what did not and refer to the complexities and challenges encountered by the organization in question.
Subsequently, you are expected to prepare a critical assessment forming the final section of the case study, in which you should discuss the advantages and disadvantages of the integrative dynamic framework discussed in your first assignment. Please ensure that your critical assessment towards the integrative framework occurs in the context of integrative leadership, i.e. the main driver must be the role of leadership in the integrative framework. Finally, you must derive some policy-related lessons learned from the application of the integrative framework in understanding and managing culture change in your chosen case study. The policy lessons must refer to the capability of the chosen organization to effectively manage organizational culture change. For this reason, you must discuss indicators/outcomes, such as “performance”, “productivity”, “effectiveness”, “organizational value”, “organizational identity”, “long-term
In your narrative, you should include reference to the following topics: 1. The psychological approach to organizational culture 2. The competing values framework (CVF) 3. The way in which integrative leadership behaviour (style) is revealed through the integrative dynamic framework described in your academic essay. 4. The applicability of the integrative dynamic framework in real organizational life and the role of leadership, in this regard. 5. The exact type of transformational integrative leadership behaviour followed in the chosen case study. 6. Your own personal/professional leadership experience and its potential impact on your own personal system of values and beliefs. 7. The role of stress in the management of culture change occurred in the chosen case study.
Organizational Culture Management
A Critical Approach towards an Integrative Dynamic Framework for Understanding and Managing Organizational Culture Change
The majority of economically successful businesses have an established organizational culture. The organizational culture influences the organizational culture's psychological and social environments, which entails values, beliefs, and interactivities. Thus, an organization's culture represents shared values, behaviors, written and unwritten laws, and customs that have evolved. Since it may take years to align some facets into one, organizational culture takes time to develop (Naranjo-Valencia & Sanz-Valle, 2019). Since the company's priorities and objectives are consistent with the vision and mission, organizational culture will also include the vision and mission. When anyone comes into a company's offices, they can be curious about how things usually are done. Organizational culture reflects the habits and practices in each business. Businesses inevitably operate in different ways.
Before delving into the various structures, the concepts of organizational culture will be explored. Since culture is challenging to modify, the first concept is to function within existing cultural circumstances. If a company wishes to change how they do things, they should give themselves some time. As a result, the present cultural situation benefits the organization and provides the best-operating conditions (Gordon, 2017). The second theory is to alter habits, which would lead to a shift in attitude since behavioral changes lead to mental transitions, not the other way around. The critical few habits should be the priority. Mainly because when it comes to selecting habits, the organization can be picky. It must determine the vital actions that will have the most significant effect on people. There are several corporate culture concepts, and more will be highlighted in the discussion.
The Integrative Dynamics Frameworks
Numerous mechanisms have been established to facilitate the development of organizational culture. The integrative dynamic framework is recommended for managing organizational culture change and effectiveness. Culture change should be managed effectively because it directly impacts an organization's success. The cultural dynamics model is used to implement cultural changes within an organization. With the advancement of technology over the years, it is critical to recognize that cultural changes within a business are unavoidable. Organizations must be adaptable enough to change, as rigidity can stymie development (Fulmer & Ostroff, 2016). The majority of businesses implementing changes to their organizations, but the challenge is connecting them to their goals and objectives. However, the process of organizational culture change requires special attention. For instance, prior to implementing a change, one must understand its characteristics.
Dimensions of the Concept of Organizational Culture Which are Relevant to The Framework
Quinn (2000) proposed three dimensions of organizational transformation, which numerous scholars have endorsed. This encompasses major projects, such as change as a great technocratic initiative, an organic social movement, and the reframing of ordinary life. As a grand technocratic project, change is a massive cultural shift from a less prosperous situation to a more prosperous one. In other words, the gradual meaning of improvement must be recognized. Implementing an organizational reform that is a downgrade from the previous organizational state will be impractical. It is also worth noting that senior management is the one who initiates the transition, with the rest of the organization doing the same. Cultural change can be accomplished in a variety of ways, including the conventional method of implementing new recruiting techniques to create a new hiring culture. Over time, the latest recruiting approach takes hold and becomes ingrained in the company's culture.
When considering organizational change, two other dimensions should be taken into consideration: First, organizational culture change is not seen as something imposed by the senior managers but as a social movement from within the organization. That means everybody is a part of the transition, which would not be well-received if it came solely from senior management. Change begins as groups within an entity begin to change their perspectives on problems and then decide to embrace a new trend of evolving ideas (Li & Stevens, 2018). These people may be workers who are aware of current events in society and are aware of what is happening and how they can assist the company in coping with the changes. The groups may also be external company stakeholders, such as clients, who significantly influence the organization's performance.
The reframing of daily life is the third dimension of transformation. This method emphasizes the reframing of principles by an influential figure, such as a senior manager or an essential employee. The shift is propagated by influential individuals inside the company influencing the people they communicate with. As a consequence, a series of events occurs, resulting in organizational transition. If the majority of people have been persuaded to change, it is up to the organization to accept the change (Ocasio & Milner, 2020). As a result, organizational cultural change is an iterative process involving a sequence of actions in response to a shared organizational need. These aspects have been briefly explored, but an integrative approach may be the key to improving the cultural dynamic. People have different points of view, but it is the same opinions and ideas that matter when it comes to sustaining organizational change.
Contextual Approach to Organizational Culture Relevant to the Framework
If you want to learn more about the intricacies of organizational culture change, it is necessary to incorporate cultural dynamics that focus on the middle processes between the beginning of a change and the end. When attempting to assess a large-scale cultural change, it is imperative to look at the very beginning of the change and the same conclusion. The study mentioned above also demonstrates the importance of implementing cultural change with different cultural dynamics as a management approach to explain the various changes in workplace culture. The cultural dynamics model identifies four mechanisms that contribute to the development of culture, emphasizing that organizational culture change is not a static, incremental phase. Manifestation, realization, symbolization, and understanding are some of the cycles. It is worth noting that the processes revolve around constant interactions between values, objects, symbols, and cultural assumptions that expose a stable community. That is, cultural adjustment is the re-enactment of these processes in various settings.
Every one of the processes involved in molding organizational culture is reliant on all the others. That is to say, one method, such as Manifestation, cannot be used to construct organizational culture solely. The mechanisms work together to help an organization's culture grow more effectively. Another critical point to remember is that the systems are interconnected in order to comprehend culture's complex existence. The processes explored in the dynamic cultural model can be aspects of the idea of cultural dynamics that are similar to the integrative dynamic model. For example, Manifestation discusses how cultural assumptions manifest themselves in attitudes, feelings, and organization members (Kasemsap, 2017). That is, it is the mechanism by which the organization's members' intangible ideals manifest themselves and become transparent and identifiable. Manifestation happens as a result of the impact of beliefs and their impacts on cultural assumptions.
Cultural assumptions influence is a constructive manifestation, while values influence cultural assumptions is a retroactive manifestation. Via cultural Manifestation, individuals establish expectations from their areas of work. Beliefs influence others' attitudes, emotions, and feelings about the things they like or hate. This is how cultural assumptions influence people's perceptions of things. For example, if an organization's cultural presumption is that its employees are lazy and complacent, the likelihood is that they will not be held responsible for their actions, negatively impacting the company's performance. The perception of laziness and negative feelings about the perception becomes the cultural value of managing laziness within the organization.
Employees who are wary of the organization's ideas identify and personalize certain values, which is an example of retroactive Manifestation. It is possible to find a situation in which senior management introduces new principles that the rest of the business must accept. The new ideas are then introduced into the organization's culture, and they quickly become the norm. It is important to remember that new values must be compatible with old ones to transition from one culture to the next to go smoothly. The cultural dynamics model is used to show how Manifestation can lead to the formation of organizational culture (Shuffler & Salas, 2018). However, it is essential to remember that the method is still reliant on other processes to materialize and create a sustainable organizational culture.
An Operational Definition of Organizational Culture
Since different people see it from different viewpoints, organizational culture has several meanings. In a nutshell, organizational culture refers to a company's distinct personality. Organizational culture is described as shared values, beliefs, and assumptions that govern people's actions in a company (Warrick, 2017). Everyone has values that guide their behavior, ideals that influence their actions, and beliefs that dictate their clothing and profession. For example, if an organization's shared values are honesty, workers and other stakeholders may champion integrity when performing their duties. New members of the company follow the same behavior, and this is how an organization's culture develops and is cultivated. The features of organizational culture will be discussed here.
Teamwork is the primary characteristic of any organizational culture. Most businesses emphasize collaboration, and individuals are more likely to be identified as team members than as individuals in such settings. This is because the organization values each employee's commitment to a team, and when a team fails, everyone is held responsible. Another distinguishing feature is the desire to build something different, which is what sets you apart in the marketplace. People are one of the most valuable tools, so putting an emphasis on them is a crucial trait. The importance of focusing on the outcome is also significant, as the outcome dictates success (Chatman & O'Reilly, 2016). Since every stone must be turned to gain immensely, attention to detail and aggressiveness are also essential characteristics. Finally, since corporate culture should ensure that new and current goods and company values are stable and consistently stressed, stability is crucial. The frequent repetition of these qualities acts as a constant reminder and holds everyone in line (Nikpour, 2017).
The Role of Cultural Dynamics and Integrative Cultural Dynamics in Organizational Culture Change
In order to better understand organizational change, we look at how cultural dynamics and integrative cultural dynamics play out. While most people concentrate on the beginning and end of a change, much occurs in between that should be considered critical in organizational change. For instance, an organizational culture that promotes accountability is likely to increase the organization's transparency. However, concentrating solely on the outcomes will make it challenging to comprehend the intermediate processes that led to the cultural shift (Ellinas & Johansson, 2017). Therefore, it is critical to consider the role of everyone in bringing about the change, whether senior management or influential employees. Understanding every detail of the organizational culture change process will pave the way for easier culture changes in the future.
It is important to remember that most companies take a cultural change for granted because few people realize its importance. It is not something that happens by accident; it takes time and careful preparation to know its worth. Planning is crucial because it allows for a seamless transition from one culture to the next. It is also worth noting that organizational change can entail a single change in how things are done rather than a complete cultural shift (Naranjo Valencia & Sanz Valle, 2017). For new businesses, culture is developed over time, as it is a gradual process. A company struggles to find the right balance in shaping its unique identity during this gradual transition, but once every substantial value has received the necessary documentation, all becomes apparent. According to the structure, every stakeholder in the organization must play a role and engage in the organizational culture change process.
Strengths of the Framework
One of the integrative dynamic framework's advantages is that it effectively develops a knowledge-sharing community. Given that we live in an information society, knowledge sharing is critical for an organization's survival. A culture of knowledge sharing promotes learning in an organization. Employees must learn new ideas on a daily basis because this has a direct impact on the performance of company operations. Companies are currently relying on innovation to differentiate themselves from the competition, and one factor that can help build an environment conducive to innovation is knowledge sharing. The value of information is that it can be reused when shared, which is advantageous to the business. The system provides an integrated approach to organizational culture growth. Depending on the changes and path the organization wants to go, people have the experience and will affect cultural changes.
Another advantage of the framework is that it promotes teamwork in the development of corporate culture and transformation. As senior management makes changes and forces them on the rest of the company, corporate culture is jeopardized. To ensure a smooth implementation, management and all interested parties must be on the same page. When workers are aware of a current shift, persuading them to accept it is an easy procedure. The integrative dynamic structure promotes cooperation, which entails including all members of the organization in any transition to avoid any potential conflicts. Collaboration often adds value to the cultural change process by allowing others to share their perspectives on a topic. Everyone is equally important when it comes to knowledge, and everyone's idea is equally important.
Organizational Culture Change and Effectiveness
One of the values that enable an organization to achieve its goals and objectives is effectiveness. There is a clear link between organizational culture change and organizational effectiveness in terms of the integrative paradigm. According to evidence, the organizational culture that is conceptualized using an integrated dynamic system approach successfully runs business operations. The connection between the two is that organizations that emphasize cultural change and effectiveness are more competitive than those that place a lower value on both. That is to say; when a company incorporates both culture and efficacy in the workplace, performance is a foregone conclusion. The combination of culture and efficacy produces an atmosphere conducive to success. An organization that prioritizes the two has an advantage over competitors because tasks are more likely to be completed in a structured manner.
Organizational culture cannot directly affect improved performance because the culture does not determine performance. It is entirely up to the person to improve their results. The only link between culture and success is that it motivates people to do better in their workplaces. As a result, one might argue that organizational culture has an indirect impact on success. It is important to remember that culture cannot perform miracles on its own because other factors influence success. To grasp a thorough examination of how culture affects people's emotions, thoughts, and behaviors are needed. As a result, culture influences success by influencing how people act, feel, and think and provide a predictive overview of circumstances where people can change. Cultures may also shift the contexts in which people operate by creating a business-friendly atmosphere.
Another way to think about culture is to repository knowledge and information, which can either impede or enhance results. A culture that emphasizes accurate information has a positive impact on success, whereas one that emphasizes inaccurate information has a negative impact on performance. Organizational culture also establishes mechanisms for cultivating the organization's personality. The integrative dynamic paradigm is used in this case to highlight the relevance of dynamic culture. When an organization's culture promotes loyalty, identity, and dedication, it positively impacts success. For example, identification would allow an employee to be connected to the company so that they can associate with its values. Individuals and the organizations for which they operate form an emotional connection through loyalty and dedication. Loyalty is a costly value to earn, but once acquired, an employee's loyalty is unchangeable. As a result, efficiency has improved.
Transformational Integrative Leadership and Organizational Value
Transformational leadership is critical in driving up the overall value of the company. It is one of those fundamental attributes that help people succeed in a variety of situations. Leadership entails the ability to influence or motivate others to work voluntarily. Leaders inspire, impact, and encourage their teams to achieve a set of goals and objectives by motivating, influencing, and enabling them to do so. Most of the time, leadership entails demonstrating and leading the way, which entails leading by example. Different divisions exist within organizations, which are then split into numerous teams.
Furthermore, the team has a leader who is responsible for ensuring that everything runs smoothly. In the end, the importance of the teams determines the value of the company (Li & Samo, 2018). As a result, transformational leadership can motivate team members to put their interests aside and concentrate on the bigger picture, contributing to the achievement of company objectives.
Employees who work under transformational leadership are willing to go above and beyond what is required of them. It adds value to the company by inspiring and envisioning the workforce. Transformational leadership leads to organizational value by reminding people of the organization's vision and purpose and ensuring that what they do is consistent with the organization's priorities and objectives. They also add to the organization's value by communicating its vision to its followers (Sun & Henderson, 2017). They do not just state the vision; they make sure everyone understands what it means so they can be reminded of it on a regular basis. It is worth noting that corporate culture and transformational leadership also increase company value by empowering workers and other stakeholders to participate.
Conclusively, the importance of an organization's culture is not stressed enough: It is one of the elements that have the ability to impact an organization's overall success. A developed culture gives an organization its identity, and without it, it is as good as nothing. Note that an organization should not proceed fast when making any changes to its culture because it is critical to its success. In order to promote positive change, cultural transformations must also be dynamic and integrated to ensure that everyone gets involved in the process. Organizational cultural dynamics frameworks can provide unique and valuable viewpoints on the importance of doing things correctly to accomplish the goal (Kramer & Dailey, 2019). Finally, organizations must foster transformational leadership because it positively impacts culture and corporate value while also improving results.
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