UC Observatories. (n.d.). Kinds of concept maps. http://www.ucolick.org/~max/289/Concept%20Maps/About%20concept%20maps/KindsOfConceptMaps.pdf. Please refer to this reference when considering which type of concept map to use for your analysis
iStudy for Success! (n.d.). Concept maps. http://tutorials.istudy.psu.edu/conceptmaps/
Kathy Schrock’s Guide to Everything. (n.d.). Concept mapping in the classroom. http://www.schrockguide.net/concept-mapping.html
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How would you plan a complete reverse logistics strategy in a company?
Reverse Logistics and Sustainability | Unit 9
BUSI 3713 | Amit pradhan
Reverse Logistics Activities
reasons for the reverse logistics (ReLo) process
Processing returned merchandise including damaged, seasonal, restock, salvage, recall, or excess inventory.
Green initiatives such as recycling packaging materials/containers.
Reconditioning, refurbishing, remanufacturing of returned product.
Disposition of obsolete inventory.
Hazardous materials recovery and electronic waste disposal.
Returns Vary by Industry
In some industries, returns are the major reason for a reverse logistics system as percentages can range from as low as 2-3% (chemicals) to over 50% (magazine publishing).
Need for ReLo
Recycling: It may be possible to recycle some of the product and its components. This is a more sustainable alternative than throwing items in the garbage. Paper, metal, and glass can often be recycled.
Reuse: Many of the products we buy can be reused. The process also provides monetary incentives for the end user. Reuse is also a critical component of the circular economy.
Repair: Most products have warranties and guarantees. Moreover, customers don't want to spend money buying new a product if the old one breaks down and can be mended. Thus, returning items to the manufacturer or distributor for repair is a common practice.
Refurbishment: The market for refurbished products is growing rapidly. The brand image for refurbished goods has changed. Thus, many customers are comfortable in trusting refurbished products.
Replacement: Now that e-commerce is so popular, replacing faulty products that don't match expectations has become much easier. For this reason, many brands promise free replacements and free returns to improve customer satisfaction.
Disposal: Some products may harm the environment depending on how people dispose of them. For example, electronic waste is a massive environmental concern. Sending these products back to their manufacturers can ensure that the manufacturer properly disposes of them.
Reverse Logistics Process
Sort and Stage
Reverse Logistics System Design
Product Collection System
Recycling or Disposal Centers
Reverse Logistics Challenges
Retailer – Manufacturer Conflict
Problem Returns and their Symptoms
Cause and Effect
Managing Reverse Logistics
Reverse Logistics and the Environment
Supply Chain Sustainability
Learning Activity – 9
ReLo in Apparel – the fashion Apparel industry is considered to be the second largest polluter, right after Oil and Gas. What are some best practises in Apparel industry ReLo space today? Give some examples of companies that are adopting such best practises.
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