This project is about improving operations in the context of hospitality management (Quality standards) · The project will be on the quality stan
· This project is about improving operations in the context of hospitality management (Quality standards)
· The project will be on the quality standards of a chosen hotel (any well-known hotel)
· Your project must give a short contextual description of the quality standards and put forth several proposals for improvement of quality standards (proposals should be 1000 words at least)
MTRME301-Hospitality Management Task brief & rubrics for FIRST ASSIGNMENT
Task 1 – PROJECT: IMPROVING HOSPITALITY OPERATIONS
· This project is about improving operations in the context of hospitality management.
· The project will be chosen by the student from a group of proposals presented by the lecturer
· Your project must give a short contextual description and and put forth several proposals for improvement
· The proposals will be based on the teachings of weeks 1, 2, and 3.
Formalities:
· Around 2000 Words
· Please do clearly structure your report (Cover, Intro, Findings, Proposals, etc.)
· Font: Arial 12,5 pts.
· Text alignment: Justified.
· The in-text References and the Bibliography have to be in Harvard’s citation style. Please include the bibliography and the netnography in a final page.
Submission: Week 5 – 8th May 2022
Weight: This task is a 40% of your total grade for this subject.
It assesses the following learning outcomes:
· Knowing how to contextualize a hotel business
· Knowing the internal structure of a hotel’s units
· Being able to improve the performance of a hotel unit
· Being able to propose general improvements
· Writing abilities: be clear and concise in your reporting
Rubrics
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Exceptional 90-100 |
Good 80-89 |
Fair 70-79 |
Marginal fail 60-69 |
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Knowledge & Understanding (20%) |
Student demonstrates excellent understanding of key concepts and uses vocabulary in an entirely appropriate manner. |
Student demonstrates good understanding of the task and mentions some relevant concepts and demonstrates use of the relevant vocabulary. |
Student understands the task and provides minimum theory and/or some use of vocabulary. |
Student understands the task and attempts to answer the question but does not mention key concepts or uses minimum amount of relevant vocabulary. |
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Application (30%) |
Student applies fully relevant knowledge from the topics delivered in class. |
Student applies mostly relevant knowledge from the topics delivered in class. |
Student applies some relevant knowledge from the topics delivered in class. Misunderstanding may be evident. |
Student applies little relevant knowledge from the topics delivered in class. Misunderstands are evident. |
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Critical Thinking (30%) |
Student critically assesses in excellent ways, drawing outstanding conclusions from relevant authors. |
Student critically assesses in good ways, drawing conclusions from relevant authors and references. |
Student provides some insights but stays on the surface of the topic. References may not be relevant. |
Student makes little or none critical thinking insights, does not quote appropriate authors, and does not provide valid sources. |
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Communication (20%) |
Student communicates their ideas extremely clearly and concisely, respecting word count, grammar and spellcheck |
Student communicates their ideas clearly and concisely, respecting word count, grammar and spellcheck |
Student communicates their ideas with some clarity and concision. It may be slightly over or under the wordcount limit. Some misspelling errors may be evident. |
Student communicates their ideas in a somewhat unclear and unconcise way. Does not reach or does exceed wordcount excessively and misspelling errors are evident. |